Customer Service Coordinator
LincolnshireSalary/Rate:£18,000 – £20,000/annum
30 Days Holiday, Free Parking
We are actively recruiting for a Customer Care Coordinator on behalf of a well-established company in Bourne, Lincolnshire.
If you have a passion for engaging with customers on a daily basis and delivering a high level of customer satisfaction, then we may just have the opportunity for you!
You will be joining the customer care team, being the first point of contact for all customers, resolving any issues they may have. Furthermore, you will be responsible for, but not limited to, the following:
- Answering all inbound calls and dealing with any issue raised
- Engaging with the maintenance and engineering team to ensure all work is being completed to a timely manner, to exceed the customers’ expectations
- Touching base regular with all customers, ensuring everything is what they expected
- Adhoc administration duties
This role would suit an individual who is customer orientated and has a passion for delivering an exceptional customer service experience. Furthermore, you will ideally be a quick thinker, enthusiastic, polite and have the willingness to go the extra mile.
Fed up of working weekends? Well this role is working Monday to Friday, between the hours of 8:30 to 17:30, leaving an hour early on a Friday.
You will be earning a competitive salary of between £18,000 to £20,000 per annum plus 30 days holiday, rising to 34 days holiday after 2 years employment.
If you have a strong customer service background and want to join a company that invest into staff training and development, HIT Apply Now and call Tom on (phone number removed)!